The Publisher Knowledge Base
Last updated: November 7, 2026

Welcome to Audyence
Everything you need to grow on the world's first real-time demand marketplace, in one place.
Key takeaway: New to Audyence? Begin with Getting Started to set up your account and place your first bid. Already onboarded? Jump to the section you need below.
Explore the knowledge base
Getting Started
Create your account, build your first listing, and learn how the marketplace works.
Optimizing your Profile
Make your profile shine and stand out to advertisers browsing the marketplace.
Responding to RFPs
Win more bids: how RFPs work, how to review them, and how to write proposals that win.
Delivering Leads
From allocation to upload: how to deliver high-quality leads that pass validation the first time.
Billing and Payment
How money moves on Audyence: what you earn, what you pay, and how to resolve questions. Covers Campaign Order Fees, Subscription Fees, and the engagement-based pricing model behind the marketplace.
How You Get Paid: payment schedule, Stripe integration, and the invoice cycle.
Understanding CPE vs. CPL: how cost-per-engagement pricing works and how it differs from CPL.
Subscription Billing: monthly billing, what each tier includes, and how upgrades affect your bill.
Resolving Billing Questions: who to contact when something looks off, and how to escalate.
Stay in the loop
Tip: See Latest Releases for new features, fixes, and improvements shipped to the Audyence platform.
Need help?
Tip: Contact pubsupport@audyence.com for landing page reviews, campaign questions, lead status updates, platform feedback, or anything else.
Your feedback shapes the platform, so please stay in touch.